PC Services

Tata Computers offers a host of services to keep you and your computer up and running and we proudly offer a "Fixed or it's Free" guarantee*. Some of the issues that we receive from customers include:

My PC Crashes...

Does your computer simply stop responding or "freeze" when you are trying to use it? The likely cause is either a hardware conflict or perhaps one or more of the drivers that the computer uses to run the various parts within your machine need updating

My PC just doesn't work when I turn it on...

This could be caused by a number of things. Symptoms like your computer will not boot (start), error messages (blue screens) or it will only start in 'Safe Mode' are common problems and we work to diagnose the source of the problem and restore your computer to health

My computer has a virus...

Virus and spyware attacks from online (internet) sources are becoming more frequent, more serious and can be amongst the hardest PC problems to deal with. You will need professional help to remove the virus and to minimize the damage it can do to your system. We will be pleased to advise you regarding the most effective anti-virus and firewall software to keep your system safe

I can't figure out how to install this program...

Are you having problems installing certain software programs or perhaps you have installed one and it has had unexpected side effects or caused conflicts with existing installed software. We can examine the problem and determine what needs to be done to remedy it

I am not able to access the internet...

The Internet is now available anywhere there is a telephone line and High Speed (broadband) service is becoming more and more wide spread. We can install the necessary components to provide you with quality online access, set up and configure an ADSL (high speed) connection or help with any surfing or e-mail problems you may be having

I need to install a new piece of equipment in my computer...

We can install virtually anything into your computer in order to upgrade or improve its performance. Items like memory chips, motherboards, hard drives, power supplies, graphics and sound cards, modems, CD/DVD drives, floppy drives, etc. can usually be handled onsite. We can supply the components or install components which you have bought

How do I network my computers?

More and more of our customers (both business and home users) now have two, three or more computers at the same location. Networking (connecting) the computers to each other can increase efficiency in an office by allowing the sharing of printers, files and information. In a home situation networking two or more computers allows each unit to share an internet connection at no extra cost. We can install and configure a hard wired or wireless network to maximize your resources

Fixed or it's Free Terms

  1. Where Tata Computers is not able to determine the fault in your PC and thereby not able to effect repair, there will be no cost to the customer within the local trading area.
  2. From time to time the cost of a repair is found to be outside the value of carrying out the repair. When a computer problem is identified by Tata Computers we will advise on the best course of action to take. Should the customer elect not to undertake the repair or choose any other option as suggested by Tata Computers the customer will be responsible for the time required to assess the problem (a minium of 1 hour) plus any travel costs that may be charged.